Privacy Policy

Effective date: October 1, 2026

Vanilla Atlas (“Vanilla Atlas”, “we”, “us”) operates the website at vanillaatlas.com. This policy explains what personal information we collect through the website, why we collect it, who we share it with, and the choices you have.

Who we are and how to reach us

Vanilla Atlas is based in Pati, Central Java, Indonesia. For any privacy question or request, contact us at contact@vanillaatlas.com or write to: Vanilla Atlas, Karaban Village RT 01 RW 06, Gabus Sub-District, Pati, Central Java, Indonesia.

Information we collect

Information you give us

• Inquiry form. When you send an inquiry we collect the details you enter: your name, email address, postal address, the subject of your inquiry and your message, including any sourcing specification you choose to share.
• Newsletter sign-up. When you subscribe we collect your name and email address.
• Comments. When you comment on an article we collect the name, email address and comment you submit, together with your IP address and browser user agent, which help us detect spam.
• Email and WhatsApp. When you email us or start a chat through the WhatsApp button, we receive the contact details and content you send. WhatsApp chats take place on WhatsApp and are also subject to WhatsApp’s own privacy policy.

Information collected automatically

• Analytics data. We use Google Analytics and Jetpack Stats to understand how the website is used. These services collect information such as the pages you view, the site that referred you, your approximate location, your device and browser type, and your IP address, and they may use cookies or similar identifiers.
• Server and security logs. Our hosting provider records technical data such as IP address, request time and requested page to operate, secure and troubleshoot the website.

How we use your information

• To answer your inquiry and continue a sourcing, sample or supply conversation you have started.
• To send the newsletter you subscribed to.
• To publish and moderate comments.
• To measure and improve the website and its content.
• To keep the website secure and prevent spam or abuse.
• To meet legal obligations that apply to us.

We do not sell your personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.

Legal bases

Where data protection law requires a legal basis, we rely on your consent (for example, when you subscribe to the newsletter), on steps taken at your request before entering into a contract (when you send a sourcing inquiry), and on our legitimate interests in running, securing and improving the website.

Cookies

The website uses cookies and similar technologies that are needed for it to work, and cookies set by the analytics services described above. You can block or delete cookies in your browser settings. If you do, some parts of the website may not work as intended.

Who we share information with

We share personal information only with service providers that help us run the website and communicate with you, and only as needed for those purposes:

• our website hosting and email provider;
• the form and newsletter tools that process your submissions;
• Google (Google Analytics) and Automattic (Jetpack Stats) for website analytics;
• WhatsApp, if you choose to contact us through it.

We may also disclose information when the law requires it, or to protect our rights, our users or the public.

International transfers

We are located in Indonesia, and our service providers may process data in other countries. Your information may therefore be transferred to, and stored in, a country other than the one you live in.

How long we keep information

We keep inquiry and correspondence records for as long as needed to respond to you and to maintain a record of our business communications. We keep newsletter details until you unsubscribe. Comments and their metadata are kept for as long as the comment remains published. Analytics data is kept according to the retention settings of the analytics providers.

Your choices and rights

Depending on where you live, you may have the right to ask for access to the personal information we hold about you, to have it corrected or deleted, to restrict or object to its use, to receive a copy of it, and to withdraw consent at any time. You can unsubscribe from the newsletter using the link in any newsletter email or by emailing us. To make a request, email contact@vanillaatlas.com. You may also have the right to complain to the data protection authority in your country.

Security

We use reasonable technical and organisational measures to protect personal information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for business users. It is not directed at children, and we do not knowingly collect personal information from children.

Links to other websites

Our articles link to third-party websites, such as regulators and standards bodies. We are not responsible for the privacy practices of those websites.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.